Eclipse Mart respects your privacy. This policy explains what we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly when you:
- Create an account (name, email, phone)
- Place an order (shipping address, billing details, order history)
- Contact support or use live chat
- Optionally subscribe to our newsletter — subscription is never required to shop
Payment card data is processed by Stripe. We do not store full card numbers on our servers.
2. How We Use Your Information
- Fulfill and deliver orders, including shipping notifications
- Provide customer support and process returns
- Improve our website, product selection, and shopping experience
- Send marketing emails only if you opted in — unsubscribe anytime
3. Cookies
We use cookies to keep you signed in, remember cart items, and understand how visitors use our site. You can disable cookies in your browser settings, though cart and checkout features may not work correctly without them.
4. Data Security
We use SSL/TLS encryption on checkout and account pages. Access to customer data is limited to authorized staff. We never sell your personal information to third-party marketers.
5. Third-Party Services
We share data only as needed with trusted providers such as payment processors (Stripe), shipping carriers, and email delivery services — solely to complete your order or respond to your request.
6. Your Rights
You may access, update, or delete your account from your dashboard. To request a copy of your data or ask us to delete it, email liaqatali@eclipsemart.com.
7. Children
Our store is not directed at children under 13. We do not knowingly collect personal information from children.
8. Changes
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
9. Contact
Questions about privacy? Email liaqatali@eclipsemart.com or visit our Contact page.